moLotus innovation include Automation API for real-time event-based interaction, Milestone for regularly recurring events, mCard for loyalty & membership cards, ‘Rate-it’ for product ratings and feedback, mRedeem for coupon/redemption tracking, Interactive Underwriting, Doc Capture and more.
For instance, our automotive client has automated post-sale communications to provide personalized info, on -boarding, and collect dealer and salesperson performance feedback - while saving 90% on cost, delighting the customer, and collecting performance data.
In banking, clients are using our 35 min. Balance Transfer flow and mechanics to improve conversion speed and rates, scale campaigns, reduce customer intrusion and telemarketing costs. Insurance companies are using these capabilities for Renewals (better conversion at lower cost), fast Document Collection and more.